Pence is a resident of Twilight Town. He is a fifteen-year-old boy and a friend of Hayner and Olette. In Kingdom Hearts II, a virtual Pence was a friend of Roxas while Roxas is in the Simulated Twilight Town. However, in Kingdom Hearts 358/2 Days, his real self did speak to Roxas and Axel. Pence returns in Kingdom Hearts III.
Kingdom Hearts 358/2 Days
Roxas spots Pence, Hayner, and Olette playing in Twilight Town. Later, Roxas and Axel encounter Pence in the underground tunnel in Twilight Town, where he helps the duo find Xion with his knowledge of Twilight Town. He meets Roxas again when Roxas comes to Twilight Town, and teaches him how to play Grandstander alongside Hayner and Olette.
Kingdom Hearts II
A virtual version of Pence was in DiZ's Simulated Twilight Town, where he, Hayner, and Olette were best friends to Roxas. This digital Pence seemed concerned about the friendship of the group, wondering if they will always be together the way they are now. During the hunt for the Seven Wonders, Pence was dismissive and oblivious to the supernatural events occurring behind the scenes. Roxas is eventually forced to accept that his three friends were simply digital data.
After Sora awakens in the real Twilight Town, Pence and his friends slightly recognize Sora when they first meet him (most likely due to their meeting of Roxas earlier), but they do not mention Roxas. The trio of friends send Sora, Donald, and Goofy off at the Train Station.
Pence later becomes friends with Kairi, and tries to find her after she is taken by Axel. Outside of the Old Mansion, he, Hayner, and Olette meet up with Sora and eventually find the Simulated Twilight Town through Pence's knowledge of computers.
Kingdom Hearts III
Pence, Hayner, and Olette run away from a Demon Tide and Sora defeats it. Pence, Hayner, and Olette agree to help Sora look for Roxas. Before they depart to search for Roxas, they all take a group selfie together. They first search around town before catching up with Sora in the old mansion. While Pence works on the computer with Ienzo, Hayner and Olette go work their short job putting up special posters for Scrooge McDuck so they can save up munny for the beach. Pence is often absent from the Tram Common as he works with Ienzo to edit the permissions of the old mansion computer so Ienzo can extract Roxas' data memories, which Vexen would later use to make his vessel.
Pence, Hayner, and Olette later find Ansem the Wise at the old mansion. When they see Ansem the Wise with Ansem, Seeker of Darkness and how he feels bad for what he did to Roxas, they knew he was a friend of Roxas and in trouble, so they devise a plan to save Ansem the Wise from Ansem, Seeker of Darkness. While Pence attempts to distract Ansem, Seeker of Darkness, and Hayner attempts to kick him before being saved by a group of Dusks, Olette flees to safety with Ansem the Wise. Ansem the Wise meets Hayner, Pence, and Olette for the first time despite creating digital versions of them. Ansem the Wise becomes their lead on Roxas. Vexen appears, wishing to atone to Ansem.
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Pence appears to be a rather heavy-set boy with light skin, brown eyes, and black hair and eyebrows. Pence holds his hair up using a headband.
In Kingdom Hearts II, he wears a short-sleeved, white shirt with dark cuffs underneath a red jersey with black and white lining. The jersey sports a black silhouette of a seemingly skeletal dog with three bones above it. The phrase "Dog Street" is printed along the left side in large, white letters, which may be a nod to another Square Enix made game, The Bouncer. He also wears blue pants, blue and white shoes with grey soles, and a purple bandana around his neck.
In Kingdom Hearts III, he wears a redesigned version of his past outfit. His headband is fully black, his bandana is orange, his shirt is black-and-white and the "Dog Street" is above the dog, his jeans are black, and the blue on his shoes is orange.
A good-humored boy with an even temper, he is close to Olette like a brother. He also usually ends up being dragged by Olette to help her with her shopping. He has a knowledgeable account of the Seven Wonders of Twilight Town and is apparently skilled with computers as he manages to access the computer in the mansion.
In the manga, Pence is always happy whenever he has food.